Return Policy

Can I return and exchange items?
 
Since all dresses are made to order (manufacturers start making your dress at time of order, they do not keep inventory of any dresses). We can not accept any returns, exchanges or issue refunds. Therefore, it is the customer’s responsibility to order the right size, color, style since all sales are final.
 
If you have any problems with your order please contact us, who will give you reasonable suggestions.
 
Can I return for refund? 
 
Cause the dresses on our website you ordered are all tailored according to your measurement. We can not arrange return and refund to the customers, unless obvious quality problem with the dress you order you can return the dress for refund. If you have such problems, please feel free to Contact Us
 
What does the refund item include?
 
Several conditions must be met before we will refund an item. We also offer partial refunds if conditions for a full refund is not met. Also note that some of our items are non-refundable. You should also call our Customer Support Hot-line and one of our customer representatives will be glad to clarify for you.